SHIPPING POLICY
Your Fragrance, Delivered with Care
Shipping & Delivery
At Essdee Perfumes, we ensure that your order reaches you safely and on time. We work with reliable courier partners to deliver your favourite fragrances with care, from our doorstep to yours.
How Your Order Reaches You
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. During festive seasons or promotional sales, processing may take slightly longer due to high order volumes.
Shipping Locations
Essdee Perfumes currently delivers across India. If your location is serviceable by our courier partners, your order will be delivered directly to your doorstep
Estimated Delivery Time
Our standard delivery timeline is: Metro Cities: 2–5 Business Days Tier 2 & Tier 3 Cities: 3–7 Business Days Remote Areas: 5–10 Business Days Delivery times are estimated and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are displayed during checkout before payment. We may offer Free Shipping on selected products or during promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (where applicable). You can use the tracking details to monitor the status of your perfume shipment until it reaches your address.
Packaging
Every perfume is carefully packed using secure protective packaging to minimize the risk of damage during transit. Our goal is to ensure every fragrance reaches you in excellent condition.
Delivery Attempts
Our courier partners generally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
Incorrect Shipping Information
Customers are requested to provide accurate shipping details, including: Full Name Complete Address Landmark (if applicable) Mobile Number PIN Code Essdee Perfumes will not be responsible for delays caused by incorrect or incomplete shipping information.
Delayed Deliveries
Although we strive to deliver every order on time, delays may occasionally occur due to weather conditions, natural disasters, public holidays, courier operational issues, or government restrictions.
We appreciate your patience and understanding in such situations.
Damaged Package
If your package appears damaged during delivery:
- Check the package before accepting it.
- Take clear photographs of the package.
- Contact our customer support immediately.
- Report the issue within 24 hours of delivery.
Our team will review the issue and provide an appropriate resolution.
Important Delivery Information
Please ensure that the shipping address is correct and complete to avoid delays.
Delays can occur due to unforeseen circumstances such as weather, high demand or courier issues.
Please check your parcel for any damage or tampering before accepting delivery and report it immediately if needed.
NEED HELP WITH YOUR DELIVERY?
We are Here to Help
If you have any questions or need assistance with your order, feel free to reach out to us.
essdeeperfumes291@gmail.com
+91 92667 04366
We’ll get back to you as soon as possible.
NEED HELP WITH YOUR DELIVERY?
We are Here to Help
If you have any questions or need assistance with your order, feel free to reach out to us.
essdeeperfumes291@gmail.com
+91 92667 04366
We’ll get back to you as soon as possible.